Company Knowledge & Resources

knowledge-base-course-icon

Company Knowledge & Resources

Company Knowledge & Resources

Learn how to create and organize Knowledge Bases, manage packs, permissions, and assignments, use insights to keep content relevant, and set up AI Agents that help employees quickly find the information they need.

Includes

  • 6.5 MIN
  • Beginner
  • 5 Lessons

About this course

Learn how to create and organize Knowledge Bases, manage packs, permissions, and assignments, use insights to keep content relevant, and set up AI Agents that help employees quickly find the information they need.

Course Content

Introduction to the Knowledge Base
01:30
Creating and Organizing Your Knowledge Base
01:30
Managing Permissions and Access
01:30
Knowledge Base Management & Insights
01:00
Knowledge Based Agents
02:00